Privacy Policy

Last updated: 05 October 2026

Request Legal Service ("we", "us", "our") operates requestlegalservice.co.uk (the "Site"). This policy explains how we use personal data under the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Location, region, and postcode
• Details about your legal matter or enquiry
• Technical data such as IP address, browser type, and pages visited

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry or request form on our Site
• Contact us by phone, email, or online chat
• Browse our Site (via cookies and analytics tools)

3. How We Use Your Information

We use your personal information to:

• Review your request and arrange contact about suitable legal support
• Respond to your enquiries
• Improve our website and services
• Send you relevant updates or information (where you have consented)
• Comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

• Solicitors, regulated legal professionals, law firms, and appropriate legal service providers who may be able to assist
• Third-party service providers who assist us in operating our Site (e.g., email, analytics, hosting)
• Government or regulatory bodies where required by law

We do not sell personal data for unrelated marketing purposes.

5. Lawful Bases

Depending on the circumstances, we process personal data because you have asked us to take steps in relation to your request, because processing is necessary for our legitimate interests in operating the service, because you have given consent, or because we must comply with a legal obligation.

6. Cookies

Our Site uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, however this may affect some functionality of the Site.

7. Retention and Security

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining records, resolving disputes, and meeting legal obligations.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

8. Your Data Protection Rights

Subject to applicable law and exemptions, you may have rights to be informed, access your data, correct inaccurate data, request erasure or restriction, object to certain processing, and receive portable data. You may also withdraw consent where processing relies on consent.

9. Complaints

Please contact us first if you have concerns about our use of personal data. You also have the right to complain to the Information Commissioner's Office.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related enquiries, please contact us at:

Request Legal Service
Website: requestlegalservice.co.uk
Email: info@requestlegalservice.co.uk