Housing Disrepair Solicitors

Your landlord has a legal duty to keep your home in repair. If they have failed, you are entitled to compensation — and to force the works to be done.

Under Section 11 of the Landlord and Tenant Act 1985, landlords are required to keep the structure and exterior of a rental property in repair and maintain the installations for water, gas, electricity, heating and sanitation. Where repairs are not carried out within a reasonable time of being reported, tenants can claim compensation for damage to health, belongings, and loss of enjoyment — and obtain a court order compelling the landlord to carry out works. Many solicitors take these cases on a no win no fee basis.

No win no fee often available Compensation for health & damage Court orders compelling repairs Free initial consultation

What You Can Claim

Housing disrepair — what the law requires and what you can recover.

Disrepair claims cover both the right to have repairs carried out and the right to compensation for damage and loss suffered while the property was in disrepair. Both are available simultaneously.

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What repairs landlords must carry out

Section 11 covers the structure and exterior (roof, walls, windows, drains), installations for water, gas and electricity, heating systems, hot water, and sanitation. The Homes (Fitness for Human Habitation) Act 2018 also requires the property to be fit for human habitation — covering a wider range of hazards including damp, cold, and overcrowding. A solicitor will identify whether the issues in your property fall within the landlord's statutory repairing duty.

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The notice requirement

A landlord's liability for disrepair does not begin until they have notice of it. Notice can be given in writing, verbally, or the landlord may be taken to have notice if the disrepair is obvious from inspection. Written notice — by letter, text, or email — is the strongest evidence. A solicitor will advise on how to document the notice and ensure that a clear record of the landlord's knowledge of the disrepair exists before the claim is issued.

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Compensation for health problems

Where disrepair has caused or aggravated a health condition — respiratory problems from damp and mould, infections from inadequate sanitation, injuries from structural defects — compensation for personal injury can be claimed alongside the main disrepair claim. Medical evidence, including a GP letter or specialist report, strengthens the health element of the claim. A solicitor will advise on the evidence needed to establish the health impact and quantify the damages.

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Rent abatement and damage to belongings

Compensation for disrepair typically includes a rent abatement — a percentage of the rent refunded for the period during which the property was in disrepair. The percentage reflects how significantly the disrepair affected the use and enjoyment of the property. Where belongings — clothing, furniture, electronics — have been damaged by damp or flooding, a separate claim for the value of those items can be made. A solicitor will compile and quantify all heads of loss.

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Court orders for repairs

Where a landlord refuses to carry out repairs despite notice and reasonable time to do so, the court can make an order requiring the works to be completed within a set timescale. Breach of such an order can be enforced as a contempt of court. A court order can also be obtained on an urgent basis where the disrepair poses an immediate health risk — for example, a gas leak, structural collapse, or total loss of heating in winter. A solicitor will pursue a court order where the landlord fails to act.

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Social housing and housing associations

Social housing tenants — including those renting from councils and housing associations — have the same rights under Section 11 and the Homes Act as private tenants, and in some cases additional rights under their tenancy agreement. Many solicitors specialise in social housing disrepair and will take cases on a no win no fee basis. A disrepair claim does not affect your tenancy or your right to remain in the property. A solicitor will advise on the specific process for social housing disrepair claims.

How It Works

Your landlord has been legally obliged to fix this. The compensation pays for the time they did not.

A disrepair claim is brought against your landlord — it does not affect your tenancy. Many solicitors take these cases on a no win no fee basis. Tell us about the repairs and how long they have been outstanding.

Submit Your Request
1

Describe the disrepair

Tell us what the problem is, when you reported it to your landlord, how long it has been outstanding, and any health or damage impact.

2

Solicitor assesses your claim

A specialist confirms whether the disrepair falls within the landlord's duty, the strength of the claim, and whether no win no fee applies.

3

Free initial consultation

You receive advice on your disrepair claim, the compensation available, and how to compel the repairs to be done.

No Win No Fee Often Available

Your landlord's failure to repair your home is not something you should just live with.

Claim compensation and compel the repairs to be done — at no upfront cost in most cases. Describe your disrepair now.

Start My Disrepair Claim

Common Questions

Housing disrepair — what people ask us.

My landlord says the damp is caused by condensation — not their responsibility. Is that right?

Often no. Landlords frequently attribute damp and mould to condensation caused by the tenant's lifestyle — but this is frequently disputed by surveyor evidence. Where the damp results from structural defects (failed rendering, missing pointing, bridged cavity walls), inadequate insulation, or defective heating, it falls within the landlord's repairing duty regardless of how it manifests. An independent surveyor's report — which a solicitor will arrange — frequently establishes the true cause and contradicts the landlord's condensation explanation.

I have not put my complaints in writing. Can I still claim?

Yes — but your position is stronger with written evidence. Notice can be established through verbal reports to letting agents, phone calls, text messages, and inspection visits where the disrepair was visible. If the landlord's own contractor has been to inspect without carrying out repairs, that visit can be evidence of notice. A solicitor will advise on what evidence of notice exists and, going forward, how to document any further reports properly to strengthen the claim.

Will making a disrepair claim cause problems with my tenancy?

Making a disrepair claim should not affect your right to remain in the property. Retaliatory eviction — a landlord serving a Section 21 notice in response to a legitimate complaint — is prevented by the Deregulation Act 2015 in most circumstances. Where a tenant has made a complaint in writing to the landlord or referred the matter to the council's Environmental Health department, a subsequent Section 21 notice will be invalid for 6 months. A solicitor will advise on both the disrepair claim and any retaliatory eviction risk.

How much compensation can I get for housing disrepair?

Compensation varies significantly based on the severity of the disrepair, the length of time it has been outstanding, and the impact on the occupants. A straightforward rent abatement for moderately severe disrepair over 12 months might be 25–40% of the rent paid in that period. Health impact claims add a further award for personal injury. Damage to belongings is assessed at replacement value. Significant disrepair with serious health impact can result in awards of several thousand pounds. A solicitor will provide a realistic estimate during the initial consultation.

My landlord has offered to carry out repairs now that I have complained. Should I accept?

Accepting the repairs does not preclude a compensation claim for the period during which the property was in disrepair. You are entitled to both. A solicitor will advise on ensuring that any works schedule or undertaking from the landlord is properly documented and covers everything required — and will continue the compensation claim for the historical period regardless. Do not agree to any document waiving your right to compensation without legal advice.

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