
Received a Statutory Demand? What It Means and Why Timing Matters in England and Wales
Receiving a statutory demand can be alarming. It often arrives looking like an ordinary letter, but it is…
Statutory Demands
A statutory demand is a formal written demand served on a debtor — individual or company — requiring payment of an undisputed debt within a specified period. Failure to comply, compound the debt, or (for individuals) apply to set it aside is evidence of insolvency, allowing the creditor to present a bankruptcy petition (against an individual) or a winding-up petition (against a company). A statutory demand is one of the most powerful debt enforcement tools available — and one of the most urgently requiring a response when received. A specialist solicitor advises both creditors serving demands and debtors receiving them.

Receiving a statutory demand can be alarming. It often arrives looking like an ordinary letter, but it is…
Yes — but the dispute must be on "substantial grounds." A mere assertion that the debt is disputed is not sufficient; the debtor must be able to demonstrate a genuine and meritorious basis for the dispute — a real prospect of success in defending a claim for the debt. The court considers whether the dispute raises questions that ought to be decided at a trial. A solicitor prepares a witness statement setting out the grounds of dispute in detail, with supporting evidence, to maximise the chances of a successful set-aside application.
If the company does not pay, compound the debt, or give security within 21 days, the creditor can present a winding-up petition at the court. The petition is served on the company, and then (unless the company applies to injunct its advertisement) advertised in the London Gazette. Advertisement triggers automatic freezing of the company's bank accounts — the bank will not honour payments from a current account once it is aware of the petition. The court then hears the petition at a hearing typically 8 weeks after presentation. A solicitor acts immediately on receipt of a statutory demand to protect the company.
You should take specialist advice before presenting a winding-up petition where the debtor claims the debt is disputed. The court will dismiss a winding-up petition where the underlying debt is genuinely disputed on substantial grounds — and may order costs against the petitioner. If the debtor applies for an injunction restraining the petition and succeeds, costs will be awarded against you. Where the dispute is a pretext or without merit, the solicitor advises on the strength of the debt claim, the likely response to a petition, and whether court proceedings to establish the debt first is a more appropriate route.
Service of a statutory demand on an individual must be by personal service where reasonably practicable — leaving the demand with the debtor in person. Where personal service is not practicable (for example, the debtor is evading service), the court can approve substituted service — for example, service by first class post at the debtor's last known address, or by leaving it at the premises. There is no prescribed service method for a company statutory demand — service at the company's registered office is sufficient. A solicitor advises on valid service and manages substituted service applications where needed.
No — a statutory demand that has been partially paid but the remaining balance equals or exceeds the threshold (£5,000 for individuals, £750 for companies) remains effective, and the creditor can proceed to a petition on the unpaid balance. However, where partial payment reduces the balance below the threshold (£5,000 individual, £750 company), the statutory demand is no longer effective and no petition can be presented on the remaining balance. A solicitor advises on the most cost-effective response to a statutory demand — including whether a partial payment reduces the remaining balance below the relevant threshold.
How It Works
No upfront cost. A specialist debt and insolvency solicitor advises creditors on serving effective statutory demands, and debtors on the grounds for a set-aside application — acting urgently within the 18-day window where a demand has been received.
Submit Your RequestDescribe the debt, the parties, and — if you have received a demand — the date of service and any grounds of dispute.
We connect you with a specialist debt and insolvency solicitor who advises on statutory demands — from both the creditor and debtor perspective.
Your solicitor acts urgently — filing a set-aside application within the 18-day window if you are a debtor, or advising on the next steps if you are a creditor.
Statutory Demand — Urgent Advice
Whether you are a creditor using the statutory demand as a powerful debt recovery tool, or a debtor facing a demand for a disputed or unaffordable debt — a specialist insolvency solicitor advises on your rights and acts immediately to protect your position.
Submit Your Request