Community Care Disputes — Key Areas
Frequently Asked Questions
Can the local authority reduce my care package without reassessing my needs?
No — a local authority must carry out a lawful reassessment of needs before reducing or withdrawing a care package (Care Act 2014 s.27). A reduction in the care package driven solely by budget cuts — without a genuine change in the person's needs — is unlawful. The reassessment must properly involve the adult (and their representative), must consider all eligible needs, and must result in a care and support plan that continues to meet those needs. Where the local authority proposes to cut care without a proper reassessment, a solicitor challenges the decision immediately — through the local authority's complaint process and, urgently, through a judicial review application for an interim injunction to prevent the cut pending a lawful reassessment.
What is NHS Continuing Healthcare and how do I challenge a refusal?
NHS Continuing Healthcare (CHC) provides full NHS funding for adults whose primary need is a health need — with care funded free of charge (unlike local authority care, which is means-tested). Eligibility is assessed using the National Framework (2022) — the Checklist Tool, Decision Support Tool (DST), and Primary Health Need test. Where CHC is refused, the person can: request a local review by the Integrated Care Board (ICB); then appeal to an ICB panel; and then request a review by NHS England (for disputed cases). Retrospective CHC claims (for care previously funded by the person or the local authority that should have been NHS-funded) can also be made. A solicitor challenges CHC refusals where the DST was incorrectly completed, the Primary Health Need test was misapplied, or the retrospective claim was rejected on incorrect grounds.
My relative has been placed in a care home and I think they are being deprived of their liberty — what can I do?
A person without mental capacity who is deprived of their liberty in a care home or hospital can only be deprived of their liberty if it is authorised under the Deprivation of Liberty Safeguards (DoLS — Mental Capacity Act 2005 Sch A1) or ordered by the Court of Protection (MCA 2005 s.16). An unauthorised deprivation of liberty is unlawful — even where the person themselves lacks capacity to object. A "relevant person's representative" (RPR — typically a family member) can apply to the Court of Protection to challenge the standard DoLS authorisation under s.21A. A solicitor advises on whether the arrangements constitute a deprivation of liberty, challenges the authorisation conditions, and — where the person is being detained without any authorisation — makes an urgent Court of Protection application.
Is there a minimum personal budget I can insist on?
A personal budget must be sufficient to meet the eligible needs (R (KM) v Middlesbrough CBC [2012] UKSC 35). The Supreme Court confirmed that the personal budget must be set at an amount that is genuinely sufficient to commission the care required to meet the eligible needs — not an amount set to fit the local authority's available resources. In practice, local authorities often set personal budgets that are insufficient for complex care packages (particularly those involving night-time care, specialist equipment, or staff with specialist skills). A solicitor challenges an insufficient personal budget through the local authority's care and support plan review process, the LGO complaint process, and judicial review — obtaining evidence of the true cost of commissioning the required care package.
Do carers have their own legal rights to support?
Yes — under the Care Act 2014 ss.10–11, carers have a right to a carer's assessment if it appears they may have needs for support. The assessment considers: the carer's wellbeing; the sustainability of the caring role (physical, mental, and social impact); work, education, and social participation; and whether the carer wishes to continue caring. Where the carer's needs meet the eligibility criteria, the local authority must provide support — which may include: direct payments; respite care; equipment; training; and access to services. Carers' rights are often overlooked by local authorities. A solicitor ensures that carers receive a proper assessment and the support they are entitled to — and challenges unlawful refusals to assess or to provide support.