Community Care Disputes

Community Care Dispute Solicitors — Care Act Assessments, NHS Continuing Healthcare & Deprivation of Liberty

The Care Act 2014 gives adults with care and support needs the right to a needs assessment, a personal budget, and a care and support plan — and places a legal duty on local authorities to provide or commission care that meets eligible needs. When local authorities fail to carry out lawful needs assessments, set personal budgets too low, withdraw care packages without proper assessment, or fail to support carers — and when the NHS unlawfully refuses to fund care under the Continuing Healthcare framework — a specialist community care solicitor challenges those decisions and compels compliance with the statutory duty.

Care Act 2014 — needs assessments NHS Continuing Healthcare Deprivation of liberty (DoLS/LPS) Direct payments & personal budgets
⚠️ Unlawful withdrawal of a care package can cause immediate and serious harm to a vulnerable adult — judicial review can be sought urgently, including an interim injunction to maintain the care package pending the full challenge. Where a local authority or NHS body proposes to reduce or withdraw care, it must first carry out a lawful reassessment of needs. A solicitor challenges any attempt to cut care without proper assessment — and can seek an emergency injunction to prevent it.

Community Care Disputes — Key Areas

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Care Act needs assessment — CA 2014 ss.9–13 — a local authority must carry out a needs assessment where it appears that a person may have care and support needs (Care Act 2014 s.9). The assessment must be carried out by a suitably qualified assessor, must consider all of the adult's needs, and must involve the adult (and their carer/representative) in the assessment process. The assessment determines whether needs meet the eligibility criteria under the Care and Support (Eligibility Criteria) Regulations 2015 (regulation 2 — needs arising from physical or mental impairment that have a significant impact on wellbeing). A solicitor challenges: refusals to assess; assessments that fail to properly identify needs; assessments conducted without proper involvement of the adult; and eligibility decisions that incorrectly apply the statutory criteria.
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Personal budgets and direct payments — CA 2014 ss.26–27 — where a person's needs are found to be eligible, the local authority must prepare a care and support plan and determine a personal budget — the cost of meeting the eligible needs through local authority provision. The personal budget must be sufficient to meet the eligible needs (R (KM) v Middlesbrough CBC [2012] UKSC 35). A local authority cannot set a personal budget that is insufficient to commission the care needed to meet the eligible needs. A solicitor challenges: personal budgets that are too low to meet eligible needs (particularly for complex packages involving night-time care, specialist equipment, or intensive support); direct payment refusals; and care and support plans that do not address all eligible needs.
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NHS Continuing Healthcare (CHC) — National Framework 2022 — NHS Continuing Healthcare provides fully-funded NHS care (outside the social care means-test) for adults whose primary need is a health need — assessed using the Checklist Tool, Decision Support Tool (DST), and Primary Health Need test. CHC eligibility is determined by the Integrated Care Board (ICB). A negative CHC decision means the person's care is funded by the local authority (subject to means-testing). A solicitor challenges unlawful CHC decisions where: the DST was incorrectly completed; the primary health need test was misapplied; the ICB failed to properly consider the person's changing needs; or a retrospective CHC claim (care funded by the individual or council that should have been NHS-funded) is refused.
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Deprivation of liberty — Mental Capacity Act 2005 (DoLS & LPS) — a person who lacks mental capacity may be lawfully deprived of their liberty under the Deprivation of Liberty Safeguards (DoLS — MCA 2005 Sch A1) or the forthcoming Liberty Protection Safeguards (LPS). A DoLS authorisation must be obtained before a person is deprived of their liberty in a care home or hospital. Where the person objects to the deprivation of liberty (through a "relevant person's representative"), an IMCA, or a family member, an application can be made to the Court of Protection (MCA 2005 s.21A) to challenge the authorisation. A solicitor advises on whether a deprivation of liberty is lawful, challenges unlawful restrictions, and manages Court of Protection proceedings — including urgent applications where a person is being detained without authorisation.
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Carer's assessment — CA 2014 ss.10–11 — carers have their own right to a carer's assessment where it appears they may have support needs (CA 2014 s.10). The assessment must consider the carer's wellbeing, the sustainability of the caring role, and whether the carer wishes to continue caring. Where the carer's needs are eligible, the LA must provide support. A solicitor challenges: refusals to carry out a carer's assessment; inadequate carer's assessments that fail to identify needs; and decisions that the carer's needs do not meet the eligibility criteria where they clearly do. Carer support is often underprovided — a solicitor ensures carers receive the support they are entitled to under the Care Act.
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Unlawful reduction or withdrawal of care — CA 2014 s.27 — where a local authority proposes to reduce or withdraw a care package, it must first carry out a lawful reassessment of needs (Care Act 2014 s.27). A reduction in funding alone (driven by budget pressures, rather than a genuine change in needs) does not justify reducing care. R (KM) v Middlesbrough [2012] confirmed that local authority care plans must be tailored to the individual's needs, not set to fit available resources. A solicitor challenges unlawful care reductions — through the local authority's complaints process, the Local Government Ombudsman, and judicial review — and seeks interim injunctions to prevent care being cut before the legal challenge is resolved.

Frequently Asked Questions

Can the local authority reduce my care package without reassessing my needs?

No — a local authority must carry out a lawful reassessment of needs before reducing or withdrawing a care package (Care Act 2014 s.27). A reduction in the care package driven solely by budget cuts — without a genuine change in the person's needs — is unlawful. The reassessment must properly involve the adult (and their representative), must consider all eligible needs, and must result in a care and support plan that continues to meet those needs. Where the local authority proposes to cut care without a proper reassessment, a solicitor challenges the decision immediately — through the local authority's complaint process and, urgently, through a judicial review application for an interim injunction to prevent the cut pending a lawful reassessment.

What is NHS Continuing Healthcare and how do I challenge a refusal?

NHS Continuing Healthcare (CHC) provides full NHS funding for adults whose primary need is a health need — with care funded free of charge (unlike local authority care, which is means-tested). Eligibility is assessed using the National Framework (2022) — the Checklist Tool, Decision Support Tool (DST), and Primary Health Need test. Where CHC is refused, the person can: request a local review by the Integrated Care Board (ICB); then appeal to an ICB panel; and then request a review by NHS England (for disputed cases). Retrospective CHC claims (for care previously funded by the person or the local authority that should have been NHS-funded) can also be made. A solicitor challenges CHC refusals where the DST was incorrectly completed, the Primary Health Need test was misapplied, or the retrospective claim was rejected on incorrect grounds.

My relative has been placed in a care home and I think they are being deprived of their liberty — what can I do?

A person without mental capacity who is deprived of their liberty in a care home or hospital can only be deprived of their liberty if it is authorised under the Deprivation of Liberty Safeguards (DoLS — Mental Capacity Act 2005 Sch A1) or ordered by the Court of Protection (MCA 2005 s.16). An unauthorised deprivation of liberty is unlawful — even where the person themselves lacks capacity to object. A "relevant person's representative" (RPR — typically a family member) can apply to the Court of Protection to challenge the standard DoLS authorisation under s.21A. A solicitor advises on whether the arrangements constitute a deprivation of liberty, challenges the authorisation conditions, and — where the person is being detained without any authorisation — makes an urgent Court of Protection application.

Is there a minimum personal budget I can insist on?

A personal budget must be sufficient to meet the eligible needs (R (KM) v Middlesbrough CBC [2012] UKSC 35). The Supreme Court confirmed that the personal budget must be set at an amount that is genuinely sufficient to commission the care required to meet the eligible needs — not an amount set to fit the local authority's available resources. In practice, local authorities often set personal budgets that are insufficient for complex care packages (particularly those involving night-time care, specialist equipment, or staff with specialist skills). A solicitor challenges an insufficient personal budget through the local authority's care and support plan review process, the LGO complaint process, and judicial review — obtaining evidence of the true cost of commissioning the required care package.

Do carers have their own legal rights to support?

Yes — under the Care Act 2014 ss.10–11, carers have a right to a carer's assessment if it appears they may have needs for support. The assessment considers: the carer's wellbeing; the sustainability of the caring role (physical, mental, and social impact); work, education, and social participation; and whether the carer wishes to continue caring. Where the carer's needs meet the eligibility criteria, the local authority must provide support — which may include: direct payments; respite care; equipment; training; and access to services. Carers' rights are often overlooked by local authorities. A solicitor ensures that carers receive a proper assessment and the support they are entitled to — and challenges unlawful refusals to assess or to provide support.

How It Works

One clear request. A community care solicitor challenges the authority's decision and protects the care package.

No upfront cost. A specialist community care solicitor reviews the Care Act assessment or CHC decision, identifies the legal basis for challenge, sends the pre-action protocol letter, and — where the authority refuses to act — applies for judicial review and interim injunctive relief to protect the care package.

Submit Your Request
1

Tell us about the care dispute

Describe the decision — Care Act assessment, personal budget, CHC refusal, DoLS, or care reduction — the person's needs, and any urgent deadline or risk of harm.

2

Matched to a specialist

We connect you with a specialist community care solicitor experienced in Care Act challenges, CHC appeals, and Court of Protection proceedings.

3

Care package protected

Your solicitor challenges the decision through complaint, judicial review, and — where care is at immediate risk — applies for an interim injunction to maintain the care package pending a lawful reassessment.

Community Care Disputes

Local authorities have legal duties to provide care — when they fail, a specialist solicitor compels them to act.

From Care Act needs assessments and personal budget challenges through NHS Continuing Healthcare appeals, deprivation of liberty challenges, carer's assessments, and unlawful care package reductions — a specialist community care solicitor challenges every unlawful decision that denies a vulnerable adult the care they are legally entitled to.

Submit Your Request

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